Lead Project Manager

Upstatement

Boston Remote

Full time

$90-110k (annually)

100% Remote

Nov 5

The Upstatement Project Management Team’s mission is to create conditions for people and projects to thrive. 

People who succeed in this role are empathetic teammates, proactive thinkers, and excellent communicators. They are candid and kind leaders who embody Upstatement’s core values

Responsibilities

As a Lead Project Manager, you will typically work on two projects at a time and…

  • Own & adapt process. Apply process with purpose to help your project teams deliver effectively. Be a steward of agile, but also comfortable adapting it to suit your team’s needs. Continuously seek to improve the processes we use to deliver digital work as a studio.
  • Align people and teams. Design and facilitate meetings, workshops, and standups that help your client and project team see and enact a path forward. 
  • Strategize about the work. Collaborate with other project leadership like the Product Manager, Creative Director, and Tech Lead to problem solve and make the decisions that keep the project humming.
  • Watch for risks and opportunities. Keep a steady eye on the long-term schedule, and anticipate what might be coming down the road. Flag risks, big and small, and apply creative problem solving to mitigate or course correct.
  • Provide an amazing client experience. We believe every member of the team is responsible for communicating openly and kindly with clients. You’ll lead this effort: encouraging direct conversations between experts, clarifying details, and making tough decisions feel easy.
  • Grow accounts. Be a confidant to your clients, and find opportunities to continue our work together. Propose extensions, new scopes of work, and drive the execution of contracts.
  • Be the heartbeat of our projects. Ensure that everyone is at their best and knows what they need to do to keep the project humming. Prioritize work, problem-solve-on-the-go,  and clarify everything. You’ll shape an environment where smart people can do amazing work and reach their full potential.

More About You

  • You have experience and opinions about how to tackle digital work with agile teams. You’ve helped a wide variety of teams design, build, and ship digital products. You know your way through an agile project, and have adapted your processes to work with different teams and on different types of work.
  • You’re autonomous. You see problems and get to work solving them. You’re comfortable trying things you’ve never tried before. 
  • You’re reliable and detail-oriented. You’re a process nerd. You love systems. You pay attention to specifics and don’t let details slip through the cracks. You can manage multiple projects simultaneously and prioritize effectively between them.
  • You’re empathetic and comfortable addressing conflict. You challenge directly and care personally. You know how to frame a difficult situation to avoid misunderstanding, name problems, and move toward a solution. You bring optimism, clarity, and calm. 
  • You’re a great communicator. You can answer difficult questions on the fly and summarize complex conversations in a few clear sentences. You can help others express their own thinking. 

Benefits

  • Competitive salary
  • Health, dental, and vision insurance, and supplementary health benefits (FSA, IVF coverage, TalkSpace
  • A company-matched retirement plan 
  • $1,000 home office setup stipend
  • $1,500 annual professional development budget
  • Short/long term disability insurance
  • 3 weeks vacation to start, plus company-wide closure between Christmas & New Year’s Day (fully paid)
  • 12 weeks paid parental leave 
  • One Medical membership
  • Internal events, workshops, and seminars (like our Friday Talks)
  • Hubs in New York City and Boston as well as a fully distributed workforce

Interview Process

Phone screen, video interview with hiring manager, video panel interview with a cross-section of the company.

Interested in applying?

Send a resume, cover letter and a link to your portfolio (and anything else that helps us understand what makes you awesome) to jobs.operations@upstatement.com with “People Operations Lead” in the subject line.

Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Upstatement is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. Upstatement is committed to providing a welcoming and inclusive workplace for everyone — you are welcome here.

FWIW: Worries of “what if I’m not the perfect fit” can sometimes hold us back from applying to jobs. We want to let you in on a secret: there is no perfect candidate. Sure, we’re interested in resumes, but also the narrative beyond that resume—unique backgrounds, experiences, points of views, etc. As such—there is no set of boxes to tick in order to be a good candidate. If this is a job that excites you, we hope you’ll apply.

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