National CASA/GAL Association - Executive Communications Officer

Chaloner

Seattle, WA, USA Remote

Full time

$125-130k (annually)

Marketing, Communications + Public Relations

Hybrid 100% Remote

Apr 7

This job is no longer accepting applications.

This role can be based in Seattle, Atlanta, or Washington DC

The National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children fulfills society’s most fundamental obligation by making sure a qualified and compassionate adult will fight for and protect an abused or neglected child’s best interests. The mission of National CASA/GAL, together with its state and local members, is to support and promote court‐appointed volunteer advocacy so that every abused or neglected child can be safe, establish permanence, and have the opportunity to thrive. Today, only 45% of the abused or neglected children in the system have access to a CASA/GAL volunteer. The National CASA/GAL organization is committed to ensuring 100% of these children have access to a CASA volunteer.

Breaking New Ground

National CASA/GAL has developed a strategic framework that is informing and guiding our efforts through a major reorganization, development of a new business model, and plan for the future direction of the organization, including the launching of a major Capital Campaign. The leadership team that will drive these changes will be strategic thinkers, relationship builders, collaborative decision-makers, entrepreneurial achievers, effective communicators, change leaders, inspiring motivators, and culturally competent.

Position Summary

The Executive Communications Officer will be a trusted advisor to the Chief Executive Officer (CEO) responsible for creating and executing the executive communications strategy for the CEO and will develop, manage, and implement executive thought leader platforms and strategic communications. The position will deliver integrated communications that support the CEO’s strategic priorities, organizational strategy, and direction through creative and relevant messaging to internal and external audiences that creates clarity, confidence, and a connection to our strategy and our leadership.

The successful candidate will be comfortable and have experience supporting and coaching executive leaders. The individual will have a demonstrated ability to quickly capture an executive’s voice and think creatively about how to help senior executives show up authentically to a wide variety of internal and external stakeholders in a wide range of channels. A key requirement of this role is the ability to maintain confidentiality and have a low ego (no need to take credit for executive messages).

The Executive Communications Officer proactively seeks platforms and opportunities to elevate the CASA/GAL story and provides strategic and operational communication guidance that demonstrates measurable impact. The position is both tactical and strategic with responsibility for creating communication materials and speeches for the Chief Executive Officer (CEO) and prepares the CEO for external and internal opportunities that deliver the vision, direction, and status of organizational projects and priorities. The Officer seeks and manages engagements that amplify the mission, vision, and strategic priorities of the National CASA/GAL Association and the impact of the movement. 

The Officer will also take the lead in coordinating and aligning all communications efforts across the organization with the organizational priorities, goals, and objectives to ensure a unified message, consistent brand presence, and optimal impact. This includes working with the Chief Communications Officer on the development of a strategic communications plan that includes strategies and initiatives that uplift the mission and provides highly effective support to the CASA/GAL network.

Reporting Relationships

  • This position reports directly to the CEO and may include one direct report.
  • Director, Executive Communications and Advancement 

Core Duties and Responsibilities  

  • Responsible for leading the executive communications function and coordinating with other functional areas that have responsibility for external and internal communications to ensure alignment of messages, deliverables, ensuring deadlines are met.
  • Oversees the development and execution of special initiatives out of the Executive Office and/or on behalf of the Board of Trustees.
  • Leads the roll-out and communications for the strategic plan to the CASA/GAL network, internally and with external audiences.
  • Leads internal communications and employee engagement initiatives to include the coordination of strategy sessions, planning annual all-staff meetings in partnership with Human Resources and the Sr. Leadership team.
  • Leads the development and refinement of a comprehensive, strategic communications program that effectively communicates the vision, strategy, and direction of the organization and compels internal stakeholders to action through the voice and style of the CEO.
  • Prepares the CEO for external events, talking points, press events, partner meetings, government meetings, video messages, written correspondence, background details, and subject matter briefs.
  • Prepares the CEO for internal meetings, to include monthly staff meetings, the new year’s message, and the end of the year message.
  • Works effectively with the CEO to capture her thoughts, voice, and vision and develops effective executive communications that relay those thoughts and messages to key stakeholders.
  • Works across the organization to source and package stats, facts, and other proof points to support storylines.
  • Uses research and the appropriate data to develop high-quality communications that demonstrate operational excellence and thought leadership.
  • Oversees writing, researching, fact-checking and delivery of communications material for the CEO.
  • Maintains a database and fact base of key child-welfare information, data, stats, and storylines.
  • Prepares and approves all CEO communications, external statements, quotes, and other letters and publications requiring CEO input, i.e., annual report letter, year-end reports, annual conference remarks, and other materials as needed.
  • Prepares press releases and portal communications for any significant organizational announcements; manages Board communications to support their advocacy work on behalf of the Association and to help the Board be the best brand ambassadors  
  • Seeks speaking opportunities for CEO, partners with media team to best leverage the CEO’s time.
  • Prepares strategic messages on topics relevant to the needs of the CASA/GAL Network in partnership with the Advancement team.
  • Develops strategic narratives and white papers on a variety of topics, utilizing intensive research skills and personal knowledge of strategic goals and plans, to effectively communicate our value proposition.
  • Look at communications through the lens of a change management filter.
  • Works closely with the marketing and communications team to ensure message alignment and strategy integration.
  • Develops a messaging architecture, cadence, and roadmap that outlines the distribution of key messages that correspond with activities taking place in the organization.

Experience, Qualifications and Abilities  

  • Bachelor’s degree required, master’s degree in communications, public relations or journalism preferred.
  • 10-15 years of experience in communications, experience in a similar or related position, or the equivalent combination of education, training, and experience.
  • Able to develop and lead executive and internal strategic communications strategies and plans.
  • Prior experience building and implementing ongoing executive and internal communications plans collaborating with senior-level management.
  • Must be initiative-taking and have a level of comfort working in a dynamic environment and have strong critical thinking skills that result in well thought out recommendations to the CEO and Board of Trustees.
  • Ability to work in a fast-paced environment while being strategic and tactical when the need arises.
  • Results-driven and takes pride in executing flawlessly on projects small and large.
  • Proven ability to collaborate with executives to deliver outstanding results.
  • Demonstrated ability to collaborate cross-functionally within the organization to get results.
  • Comfortable balancing multiple priorities and can deliver results under tight deadlines.
  • Demonstrated excellent communications skills, both written and verbal, and the highest quality presentation and speech writing abilities, in addition to outstanding writing skills to include composition, sentence structure, and correct grammar, spelling, and punctuation.
  • Experience crafting strong messages that clearly communicate complicated business issues- making them digestible and interesting to readers.
  • Excellent people skills and the ability to work well with all others.
  • Demonstrated flexibility, mature judgment, and ability to function professionally under pressure.
  • Knowledge of PowerPoint and media analysis tools. 
  • Demonstrated proficiency in social media and digital platforms.
  • Demonstrates a commitment to collaborate with all constituent groups, including staff, board members, volunteers, donors, state and local program staff, and other supporters.
  • Become a steward and ambassador for the CASA/GAL mission and brand. 
  • Demonstrate high levels of professionalism and executive presence. 
  • Ability to work in a fast-paced and evolving environment.
  • Understand trends in child welfare and best practices in executive communications.
  • Willingness to travel as necessary (up to 15-20% of the time). 

Compensation & Benefits

National CASA/GAL offers competitive compensation and benefits package, and generous paid leave. The salary range for this position is $125,000-$130,000. This is a full-time exempt position.

Organizational Values 

Adaptability ◦ Collaboration ◦ Integrity ◦ Respect ◦ Quality ◦ Service ◦ Stewardship 

National CASA/GAL is headquartered in Seattle, Washington, with offices in Atlanta, GA and Washington D.C. and is committed to an inclusive and welcoming workplace environment. 

National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children

100 WEST HARRISON, NORTH TOWER, SUITE 500, SEATTLE, WA 98119

www.nationalcasagal.org

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